FAQ

Frequently Asked Questions

Here you’ll find the most frequently asked questions and details about our services, solutions and processes.

What types of crypto scams do we handle?

We handle a wide range of crypto scams, including phishing attacks, Ponzi schemes, fake ICOs, wallet theft, and more. Our team is equipped to deal with any fraudulent activity that results in the loss of cryptocurrency.

How do I get started with the recovery process?

To get started, simply register your case online with us. You can do this by going online to Start Recovery section and we will gather the necessary information to evaluate your case and discuss the next steps.

Can you guarantee the recovery of my lost crypto?

While we cannot guarantee 100% recovery, we have a high success rate and a dedicated team that will do everything in our power to help you regain your lost assets. Our success is built on a combination of technical expertise, legal acumen, and investigative prowess.

How long does the recovery process take?

The recovery process can vary depending on the complexity of the case. Simple cases may be resolved within a few days, while more complex cases can take two weeks. We will provide you with a realistic timeline during the initial consultation and keep you updated throughout the process.

Do I need to provide any details?

Yes, to help us evaluate and handle your case effectively, you will need to provide details such as transaction records, details about the wallet, communication with the scammer, and any other relevant information. This documentation will be treated with the utmost confidentiality and used solely for the purpose of recovering your lost crypto.

How do I know if you are the right service for me?

We are the right service for you if you have lost cryptocurrency to a scam and you are looking for a risk-free, professional, and transparent recovery process. Our team is committed to your success and will work tirelessly to help you regain your assets.

What is your success fee, and how does it work?

Our success fee is a percentage of the recovered amount, typically ranging from 5% to 15%. The exact percentage is determined based on the complexity and value of the case. You only pay this fee if we successfully recover your lost crypto.

How do you protect my information?

We take the security and confidentiality of your information very seriously. All data is encrypted and stored securely. We adhere to strict data protection policies and only share information with third parties when necessary and with your explicit consent.

What if the recovery is not successful?

If we are unable to recover your lost crypto, you will not be charged any fees. This is part of our risk-free guarantee, ensuring that you only pay for successful outcomes.